INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

All of our product photos are for illustrative purposes only. but most of the time they will be exactly the same as the photos.

Where can I view my sales receipt?

You can see receipts for all your orders on the My Account page

How can I return an item?

Contact by email: contact@luxonobre.com
There, send your proof of payment, your email, and describe the problem you are having with the product.

Will you restock items indicated as “out of stock?”

Products that are out of stock, we will restock as quickly as possible.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS